Abstract

• The objectives of the study are to analyze the effect of knowledge management (KM) capabilities on employee performance and to examine the mediating effect of organizational learning in the relationship between knowledge management capabilities and employee performance. The respondents are 174 managers and supervisors from the private banks in Myanmar. Structured questionnaire with five-point Likert scale is used to collect primary data. Descriptive statistics, reliability analysis, correlation analysis and multiple linear regression analysis are applied. According to the results, the respondents accepted that they can acquire and apply their knowledge at the banks with the provision of knowledge management capabilities of the bank. Correlation results show that knowledge acquisition and knowledge application have moderate correlation and knowledge sharing has strong correlation with organizational learning. Knowledge acquisition, knowledge sharing and knowledge application have moderate correlation with organizational learning; and organizational learning has strong correlation with employee performance. According to multiple regression analysis results, organizational learning is a perfect or full mediator of the relationship between knowledge acquisition, knowledge sharing and employee performance; and is a partial mediator of the relationship between knowledge application and employee performance. Knowledge management capabilities and organizational learning are essential for employees of private banks to achieve a high level of employee performance.