Abstract

• This study aims to examine the virtual leadership, work engagement and employee performance of telecommunication industry in Yangon due to Covid-19 crisis. It uses both primary data and secondary data. There are about 3,000 employees working in Yangon telecommunication industry. A simple of 314 employees are selected as respondents by using simple random sampling method. Primary data are collected from these respondents with structured questionnaire. Secondary data are gathered from government documents, internet websites, relevant research papers and text books. Descriptive statistics and regression analysis are used to analyze the collected data. According to regression results, communication, trust and coordination have positive effect on work engagement; more over work engagement has also positive effect on employee performance. To strengthen work engagement, virtual leadership should focus more on building effective communication, creating an environment with trust in a systematic and correct way, and working in coordination.