EFFECT OF TRAINING AND DEVELOPMENT ON EMPLOYEE PERFORMANCE OF PRIVATE BANKS
Abstract
- The main objective of this paper is to analyze the effects of training and development on employee performance in Private Banks. The descriptive and analytical research methods are used to meet the objectives of the study. A total of employees from ten private banks, that is the highest assets and market share within private banks in Yangon Region are surveyed by using random sampling method. The research data is collected by using research questionnaires instruments and analysis for multiple regression method by SPSS software. Though there are some limitations to obtain accurate data, it is possible to interpret the correlations between the independent and dependent variables. Based on the previous study and theoretical background of the study, the conceptual framework is constructed, mainly divided into three parts; the independent variables – training and development policy, procedures, and practices, the moderating factors – the employee related factors such as education, job position, and work experience, and the dependent variables -the employee performance measuring with the productivity, and satisfaction. Moreover this study includes the mediating factors or intervention factors of employees’ competencies that effect employee performance. The study found that among the training and development policy, procedures, and practices were positive significant relationship with employee performance. The findings of moderating effects demonstrated that the education level of respondents is correlated but cannot affect relationship between training and development program and employee competencies. However, employee competencies have strongly significant relationship with training and development policy, procedures, and practices. The findings also highlight the training policy, procedures, and practices had a significant effect on employee productivity and employee satisfaction. The results of this study are encouraging for policy maker especially for employee performance in private bank, and management of bank’s employees as it suggests opportunities for increasing employee’s productivity and satisfaction of banking industry in Myanmar.
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Year
- 2021
Author
-
May Su Myat Htway Aung
Subject
- Economics+ Tourism+ Law
Publisher
- Myanmar Academy of Arts and Science (MAAS)